Career @ Reshigems
ReshiGem.com is a young, vibrant E-commerce firm focused on loose gemstones, and colored gemstone jewellery at a global scale. We strive to provide a unique quality experience online that though exists in other ecommerce segments, is often found to be elusive in the gems and jewellery segment. You shall be working in a liberal atmosphere that expects you to grow your skill-set while working for the company, take responsibility for your work, and most importantly, complete enjoy the work that you do! For any career-related queries, please e-mail career@reshigems.com or call the Company HR at +91 1234567890
CURRENT OPENINGS
Senior Sales Consultant
Position Overview:
Need candidate for consultative selling of Gemstones and Jewelry to a global clientele. Available sales channel will be live chats, phone calls and e-mails. Ideal candidates should have either proven sales record and experience of consultative selling. Candidates should thrive in a fast-paced working environment and grow with the organization to take greater responsibility with time.
Job Rquirements:
Sales Skills:
- Excellent Sales acumen with experience of consultative/relationship sales
- Excellent written and verbal communication skills
- Excellent interpersonal skills
Personality:
- Highly energetic and driven
- Pleasing personality
Other Skills:
- Should have handled luxury or High value products such as Jewelry, watches, cars, real estate, insurance
- Attention to detail
Preferable candidate:
- Female
- Age – not more than 30
- Experience of international client handling
- Multilingual – Indian and International
Qualifications:
- Bachelor’s degree from tier 1 college; Masters in Sales/Marketing majors will be preferred.
- Three to six years of sales experience
- Hardworking, persistent, and dependable
Apply for this position by filling the form here or send us your updated CV @ career@Reshigemstones.com
Junior Sales Executive
Position Overview:
Need candidate for selling of Gemstones and Jewelry to a global clientele. Available sales channel will be live chats, phone calls and e-mails. Ideal candidates should have either proven sales record or a knack for sales and relationship building. Candidates should thrive in a fast-paced working environment and grow with the organization to take greater responsibility with time.
Job Rquirements:
Sales Skills:
- Good Sales acumen
- Good written and verbal communication skills
- Excellent interpersonal skills
- Listening skills
Personality:
- Highly energetic and driven
- Pleasing personality
Other Skills:
- Attention to detail
- Keen Learner
- Acquaintance with CRM software
Qualifications:
- Bachelor’s degree from; Masters in Sales/Marketing majors willbe a plus.
- Zero to two years of sales experience
- Hardworking, persistent, and dependable
Apply for this position by filling the form here or send us your updated CV @ career@gempundit.com
EA to VP
Position Overview:
Our company is searching for an experienced, reliable, and task-oriented Executive Assistant. The Executive Assistant will work directly with C-level executives and will be responsible for performing a few administrative duties. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment. This is an excellent opportunity to join a growing company with competitive compensation.
Job Accountability:
- Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients.
- Prepare internal and external corporate documents for team members and industry partners.
- Schedule meetings and appointments and manage travel itineraries.
- Maintain an organized filing system of paper and electronic documents.
- Uphold a strict level of confidentiality.
- Develop and sustain a level of professionalism among staff and clientele.
Job Rquirements:
- Minimum Qualification Graduate in any Field (Office Assistant course is preferred).
- Minimum of 4+ years of experience as an Executive Assistant reporting directly to senior management.
- Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software.
- Proficiency in collaboration and delegation of duties
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.
- Exceptional interpersonal skills.
- Friendly and professional demeanour.
- Someone not far from the office location.
- Flexible in time stretching if required.
Apply for this position by filling the form here or send us your updated CV @ career@gempundit.com
Lead Qualifications Officer
Position Overview:
Lead Qualification Officer (LQO). You will be managing the inbound marketing leads from multiple sources including websites and other digital sources to qualify them for the sales process. As part of that lead qualification the LQO is asking critical questions to better understand what a warm or hot lead might be looking for.
Job Accountability:
- Respond to all inbound inquiries, registrations, chats, and other contact collection methods.
- Cultivate initial engagement with prospects to generate qualified opportunities.
- Enter prospects into automated marketing culturing campaigns.
- Devise and follow a process to ensure qualified leads are effectively tracked and monitored.
- Provide timely reporting on lead status of campaigns, including weekly lead qualification and opportunity reports.
- Pass qualified leads over to the sales team.
Job Rquirements:
- Previous sales or Customer Support experience.
- Proficient in using CRM software (Salesforce).
- Excellent written and verbal communication skills.
- Strong attitude for learning new things.
- Ability to work independently, as well as a team player.
- Motivated, self-starter.
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
Quality Auditor
Position Overview:
Every career with us is a journey that is full of adventure and challenge. We are rapidly expanding our domestic and international offices by hiring outstanding talent across various departments / locations. To discover your journey as a Quality Auditor please go through the below:
Job Accountability:
- Audit Chats, Calls and emails of sales and support representatives to ensure excellent customer experience and effective product presentation.
- Follow the Critical to Quality (CTQ) while auditing chats, Emails, and calls.
- Maintain audit records of each sale and support representatives. Also maintain the same at team level.
- Monitor sales and support representative’s product knowledge, ability to handle objections and customer interaction closure.
- Share quality reports to various stakeholders.
- Provides actionable feedback to sales and support representatives.
- Set up and manage audit processes/activities such as daily feedback, sampling, QA dashboards etc.
- Assist operations in innovative methods to improve metrics.
- Create effective working relationships with stakeholders by managing objectives and expectations and ensure data-driven process decisions.
- Monitor QA productivity and coach them to improve their skills and competencies.
- Work on identifying root causes for all issues/errors and mitigate by putting preventive actions in place.
- Carrying out periodic refresher Trainings for sales and support representatives.
- Carrying out elaborate Trainings for New joinee in Sales and Support team.
- Assist in development of audit plans and audit schedules.
Job Rquirements:
- Hold at least 6 -8 years of experience in quality audit and training/coaching/feedback.
- Have experience in both voice and non-voice processes (email, SMS, chat).
- Effective Communication skills.
- Should be able to handle difficult feedback situations.
- Proficient with MS Office.
- Minimum Qualification: Graduate.
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
Customer Support Executive
Position Overview:
Need candidate for customer support who can handle a global clientele. Available communication channels will be live chats, phone calls and e-mails. Candidates should be able to thrive in a fast-paced working environment and grow with the organization to take greater responsibility with time.:
Job Accountability:
- Handle objections or grievances with exemplary empathy.
- Satisfactorily answer questions about products and their benefits.
- Enter and update customer information in the database.
- Meet the defined Quality Scores. Innovation & ProcessImprovement.
- Understand customer query and provide appropriate solutions.
- Keep records of calls and sales and note useful information.
- Go the “extra mile” to exceed customer expectations.
Job Rquirements:
- Excellent written and verbal communication Skills.
- Excellent interpersonal skill.
- Ability to determine problems and deliver known solutions.
- Experience with handling critical customer issues/problems.
- Strong analytical skills.
- Working with cross-functionalteams.
- Attention to detail.
- Presentation skills.
Educational Qualification:
- Bachelor’s degree from tier 1 college.
- Zero to six years of customer support experience.
- Hardworking, persistent, and dependable.
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
Talent Acquisition Lead
Position Overview:
We are looking for a Talent Acquisition Specialist to join our Human Resources department and oversee our full-cycle recruiting. The responsibilities include sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with relevant stakeholders.
Job Accountability:
- Coordinate with hiring managers to identify staffing needs.
- Prepare JDs and Determine selection criteria.
- Source potential candidates through online channels (e.g. social platforms and professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details.
- Design job descriptions and interview questions that reflect each position’s requirements.
- Lead employer branding initiatives.
- Organize and attend job fairs and recruitment events.
- Forecast quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Job Rquirements:
- 4 to 7 years proven work experience as a Talent Acquisition Lead or similar role.
- Team handling experience is a must.
- Excellent verbal and written communication skills.
- A keen understanding of the industry / organization and of the various roles within the organization.
Educational Qualification:
- MBA or equivalent Diploma in HR (Preferred).
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
Talent Acquisition Executive
Position Overview:
We are looking for a Talent Acquisition Executive to join our Human Resources department and oversee our full-cycle recruiting. The responsibilities include sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with relevant stakeholder.
Job Accountability:
- Coordinate with hiring managers to identify staffing needs.
- Determine selection criteria and prepare job descriptions.
- Source potential candidates through online channels (e.g. social platforms and professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Assess candidate information, including resumes and contact details, using our FMS.
- Lead employer branding initiatives.
- Organize and attend job fairs and recruitment events.
- Forecast quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Job Rquirements:
- Proven work experience as a Talent Acquisition Executive or a similar role.
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organizations.
Educational Qualification:
- MBA or equivalent Diploma in HR (Preferred).
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
Senior Marketing Analyst
Position Overview:
Senior marketing Analysts are required to gather and analyze numerical data that covers areas such as demographics, consumer purchasing behavior and consumer income. They use surveys and interpretive data to make assessments of current marketing initiatives within the company.
Key Accountability
- Launching and optimizing PPC campaigns (Search, Shopping, Display)
- Monitoring budgets and overseeing search platform accounts
- Tracking KPIs and producing useful reports for management
- Participate in forming effective paid search strategies
- Launch and optimize various PPC campaigns
- Oversee accounts on search platforms (EG. Google AdWords, Bing)
- Be involved in keyword selection and audience targeting
- Monitor budget and adjust bids to gain better ROI
- Track KPIs to assess performance and pinpoint issues
- Produce reports for management (EG. dashboards)
- Suggest and develop new campaigns across multiple channels
- Keep abreast of PPC and SEM trends.
Key Requirements
- Knowledge of Google Ads & Google Ads Editor.
- Experience in data analysis and reporting.
- 2+ years relevant working experience in Google Ads.
- Hands on Experience MS-Excel.
Educational Qualification:
- Bachelor’s degree from tier 1 college.
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
CAD Designer
Position Overview:
CAD Designers use technology to help generate designs for complex projects. These designs may be used to create 2D images, a process known as surface modelling or 3D images or solid modeling. CAD designers must have strong computer skills and extensive knowledge of design software.
Key Accountability
- Study, design and prepare jewellery themes and collections using sketches and technically sound drawings.
- Review and correct the proposed designs for technical accuracy from the first prototype/picture to end
- Identify with expertise and creativity, the new designs and concepts in accordance with Brand aesthetic along with target cost points.
- Close observation, research and forecast of latest trends in international and domestic jewellery markets for jewellery designs, material especially gemstone product line.
- Attain a strong color, texture, and trend sense to interpret jewellery concepts. Developing state-of-art designs using the current gemstone inventory.
Key Requirements
- Basic Knowledge of gemstone, its colors and hues, inclusion in order to develop optimal designs for the same.
- Ability to draw with correct proportions, perspective, rending, Jewellery styling, Photography, jewellery illustration, layout, and documentation techniques.
- Working knowledge of Corel Draw, Adobe Photoshop, Auto- CAD, Rhinoceros, MS Office, Matrix, or any other rendering software.
- Understanding of basic mix and match of Gemstones, diamonds, and metal colors from aesthetic and cost point of view.
Educational Qualification:
- Bachelor’s degree from tier 1 college.
Apply for this position by filling the form here or send us your updated CV @ career@rashigemstones.com
